Delivery and Returns
We guarantee your satisfaction, and if you are not 100% satisfied with the product, simply return it in original condition and we will refund you or offer you an exchange to another product.You may return most new/original condition items within 7 days of delivery for a full refund or an exchange.
IMPORTANT: Items must be new and in unworn condition. Returns with signs of use will be rejected. IMPORTANT: Items must be new and in unworn condition. Returns with signs of use will be rejected.
Please contact us to initiate a return.
When returning your items we recommend that you send your returns via a tracked and insured delivery service. We will not assume responsibility for returns lost items in the post offices.
Orders are shipped from our store located in El Paso, Tx. We ship worldwide.
Orders within the USA should be expected within 1 – 3 working days via Priority Shipping (United States Postal Service).
Orders outside of the US should be expected within 5-10 working days.
Note: All purchases and returns will have a tracking number. Pulpo Beard Oils is not responsible for any lost packages.